GDPR & CPRA

GDPR and CPRA Compliance for Melted Choco
Effective Date: 26/09/2024

At Melted Choco, we value your privacy and are committed to complying with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CPRA). This section outlines the rights you have regarding your personal data and explains how we collect, use, and protect your information.

Data Collection and Usage

We may collect personal information when you interact with our website, including but not limited to:

  • Your name
  • Email address
  • Comments and feedback
  • Browser information (cookies, IP address, etc.)

This information is used to:

  • Respond to inquiries or comments
  • Improve our content, services, and website functionality
  • Send newsletters or other updates (if you have opted-in)

We only collect personal data that is necessary for the purposes outlined above and will retain it only for as long as required to fulfill those purposes.

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights under the GDPR:

  1. The Right to Access: You have the right to request copies of your personal data held by us.
  2. The Right to Rectification: You have the right to request correction of any inaccurate or incomplete information.
  3. The Right to Erasure: You have the right to request the deletion of your personal data in certain situations, such as when the data is no longer necessary for the purposes it was collected.
  4. The Right to Restrict Processing: You have the right to request the restriction of processing of your personal data under certain conditions, such as when you contest the accuracy of the data or object to processing.
  5. The Right to Data Portability: You have the right to request the transfer of your data to another organization or directly to you, in a structured, commonly used, and machine-readable format.
  6. The Right to Object: You have the right to object to the processing of your data for direct marketing purposes or for processing based on legitimate interests or public interest.

If you wish to exercise any of these rights, please contact us at contact@meltedchoco.com.

Your Rights Under CPRA

If you are a California resident, the California Consumer Privacy Act (CPRA) provides the following rights:

  1. The Right to Know: You have the right to request information about the personal data we collect about you, including the categories of data collected, purposes of collection, and the third parties with whom we share the data.
  2. The Right to Delete: You have the right to request that we delete your personal data, subject to certain exceptions, such as where the data is required for legal obligations.
  3. The Right to Opt-Out: You have the right to opt out of the sale of your personal data to third parties. Currently, Melted Choco does not sell your personal information to third parties.
  4. The Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights under the CPRA, such as being denied goods or services or charged different prices.

If you wish to exercise your rights under the CPRA, you can contact us at contact@meltedchoco.com.

How to Exercise Your Rights

To exercise your rights under GDPR or CPRA, you may contact us by email at contact@meltedchoco.com. We will verify your identity before fulfilling your request to ensure that the request is made by the correct individual.

We will respond to your request within the required timeframes (usually 30 days under GDPR and 45 days under the CPRA), but in some cases, we may need to extend this period. If we do so, we will inform you of the reason for the delay.

Children’s Privacy

Our website is not intended for children under the age of 16 (under GDPR), or under the age of 13 (under CPRA). We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information as soon as possible.

Changes to This Policy

We may update this GDPR and CPRA Compliance section from time to time to reflect changes in our data practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this section periodically for updates. The updated version will include the new effective date.

Thank you for trusting Melted Choco with your personal information. Your privacy is important to us, and we are committed to keeping your data safe and secure.